Privacy policies

Innovation Smart District
Effective Date: March 24, 2026 | Last Updated: March 24, 2026
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1. Introducción
Innovation Smart District ("ISD," "we," "our," or "us") operates as a startup ecosystem and innovation hub based in Panama. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy describes our practices concerning the information we collect from visitors to our website, users of our services, event participants, and individuals who interact with us through text messaging (SMS/MMS) and other communication channels.
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By accessing our website, using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information we collect
We may collect the following categories of information when you interact with ISD:

 2.1 Information You Provide Directly
- Name, email address, and phone number when you register for events, programs or services
- Company name, position and professional background when you apply for our programs
- Payment and billing information when you buy services or tickets for events
- Any message or content you send through our contact forms, event registrations or requests

2.2 Information Collected Automatically
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, time spent, referral URL)
- Cookies and similar tracking technologies to improve the user experience

2.3 Text Messaging Data (SMS/MMS) When you choose to receive text messages from ISD, we collect your mobile phone number, your consent to receive messages, and the content of messages exchanged between you and ISD. This data is collected solely for the purpose of providing the text messaging services you have requested.

3. How we use your information
We use the information we collect for the following purposes:
- To provide, maintain and improve our services, programs and events
- To contact you regarding your account, registrations and inquiries.
- To send you updates about the ISD programs, events and opportunities you have chosen to receive
- To process transactions and send related notices
- To personalize your experience and deliver relevant content
To comply with legal obligations and enforce our terms
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We do not use your personal information for purposes unrelated to the services described in this policy.

4. Consent and subscription to text messaging
When you choose to receive text messages from ISD, you provide your express consent to receive SMS/MMS communications related to the specific purpose for which you subscribed (e.g., event reminders, program updates, appointment confirmations). Your subscription consent is securely recorded and maintained.
Your rights with respect to text messaging:
- You can choose to stop receiving text messages at any time by replying STOP to any message you receive from us
- You can request additional help or information by answering HELP
- Message and data rates may apply depending on your mobile operator and plan
- The frequency of messages varies depending on the program or service you have subscribed to

‍Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. The text messaging sender's subscription data and consent will not be shared with third parties, with the exception of aggregators and providers of text messaging services.

‍5. How we handle your information
ISD does not sell, rent, or lease your personal information. We may hire trusted subcontractors and service providers to help us operate our business and provide services to you (for example, customer service, payment processing, email delivery, event management platforms). These subcontractors are contractually obligated to protect your information and to use it only for the purposes we specify.

We may also provide information to comply with applicable laws, regulations, legal processes or enforceable government requests.

‍All of the above categories exclude the sender's subscription data for text messaging and consent; this information will not be shared with third parties, excluding aggregators and providers of text messaging services.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Information sharing is allowed with subcontractors in support services, such as customer service. All other categories of use cases exclude the sender's subscription data from text messaging and consent; this information will not be shared with third parties.

‍6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include the encryption of data in transit, access controls, and regular security assessments. However, no method of Internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete it or anonymize it.

Text messaging subscription records and consent data are kept for as long as you remain subscribed to our messaging services and for a reasonable period thereafter to document compliance with applicable regulations.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:
1. Access: Request a copy of the personal information we hold about you
2. Correction: Request the correction of inaccurate or incomplete information
3. Deletion: Request the deletion of your personal information, subject to legal obligations
4. Opting out of communications: Unsubscribe from marketing emails or text messages at any time

To exercise any of these rights, please contact us using the information provided in Section 12 below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features of our website.

10. Children's PrivacyOur services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information immediately.

11. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy. We recommend that you review this Privacy Policy periodically.

12. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Innovation Smart District (ISD)
Calle 54 Este, Panama City, Panama
Email: info@isdistrict.com
Telephone: +507 6274-6138
Web site: https://isdistrict.comFIN OF THE PRIVACY POLICY